Privacy Policy

Introduction

earthglow-talon is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

• Submit a booking or enquiry form
• Contact us via email
• Register for our programmes

This information may include:

• Name
• Email address
• Child's age (when relevant to programme selection)
• Any additional information you choose to provide

Automatically Collected Information

When you visit our website, certain information is automatically collected, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information to:

• Process and respond to your enquiries and bookings
• Deliver educational services and programmes
• Send confirmation emails and programme materials
• Improve our website and services
• Communicate updates about programmes (only if you've opted in)
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our website or conducting our business, provided they agree to keep information confidential
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Under UK data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Children's Privacy

Our services are directed at children and teenagers under parental guidance. We do not knowingly collect personal information directly from children without parental consent. Parents or guardians provide information on behalf of children when booking programmes.

Cookies

Our website uses cookies to enhance user experience. For detailed information about our cookie usage, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: [email protected]
Address: Liverpool, United Kingdom